Terms and Conditions

Workshops – booking terms

Face to face training dates are offered by our Connected Kids Trainers – who work independently of Connected Kids ltd. Please refer to each individual trainer with respect to their terms for booking.

When you click on ‘book now’ you will be taken to the website/facebook page of the independent Connected Kids Trainer.

Connected Kids ltd takes no responsibility for the supply or content of the courses offered by other Connected Kids Trainers of the Connected Kids Programme.  Please refer to each trainer’s terms and conditions regarding your course booking.

Online Courses – terms

When purchasing an online course, you have *14 days from the date of purchase to change your mind regarding any of our online courses.   You must confirm this cancellation in writing by email (and to qualify we must acknowledge receipt).

If your access to the mindful parenting or connected kids foundation or professional online course expires, you can extend this for another 6 months.

To activate, log in to the members link and follow the instructions.

  • Extension fee for mindful parenting – £10 plus vat
  • Extension fee for foundation – £25 plus vat
  • Extension fee for professional – £75 plus vat

Connected Kids ltd takes no responsibility for the supply or content of the online courses offered by other Connected Kids Trainers of the Connected Kids Programme.  Please refer to each trainer’s terms and conditions regarding your course booking.

*Please note that this option does not apply to payment plan purchases.

Following any advice from courses/books

Connected Kids Trainers are not medical practitioners.  If completing the Connected Kids course/reading the Calm Kids/Connected Kids books that you do not take your children off any medication without medical advice.  Nor use our suggestions as an alternative to medical advice.

Contacting Connected Kids Tutors 

If you contact any of the Connected Kids Tutors listed on our register, please ensure they have up-to- date practice insurance.  At the time of their registration we check insurance details.  At the time of becoming a Connected Kids tutor, we will check via disclosure/police check to ensure they have no convictions.  We take no responsibility for their status beyond the date of registration on our website.  Ask the Connected Kids tutor to supply you with this information if you have any concerns.

Schools/non-commercial teaching

If the Connected Kids Trainer is offering training as part of an in-house (non-commercial) teaching programme, they will be permitted to teach up to 10 level 1 students and 10 level 2 students per annum.  The organisation/school will be invoiced directly for registered students.  If number of students increases beyond this annual figure, Connected Kids will negotiate with the school directly re registering student fees beyond the annual limit.

*While Connected Kids Ltd offers a training programme to people wishing to be a Level 3 Connected Kids Trainer, we take no responsibility for the courses offered by a Connected Kids Trainer – please check their terms and conditions directly.

connected kids ltd Complaints Procedure

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