Terms and Conditions

Online Self Study Courses

When purchasing a self-directed study online course, you have 14 days from the date of purchase to change your mind regarding any of our online courses and we will give you a full refund.   You must confirm this cancellation in writing by email (and to qualify we must acknowledge receipt of this email).

Online live Courses

Live, online courses are offered by our Connected Kids Trainers – who work independently of Connected Kids ltd.

When you click on ‘book now’ you will be taken to the website/facebook page of the independent Connected Kids Trainer.

Connected Kids ltd takes no responsibility for the supply or content of the live, online courses offered by other Connected Kids Trainers of the Connected Kids Programme.  Please refer to each trainer’s terms and conditions on their website regarding your course booking.

Workshops – face to face training – booking terms

In-person training dates are offered by our Connected Kids Trainers – who work independently of Connected Kids ltd. Please refer to each individual trainer with respect to their terms for booking.

When you click on ‘book now’ you will be taken to the website/facebook page of the independent Connected Kids Trainer.

Connected Kids ltd takes no responsibility for the supply or content of the courses offered by other Connected Kids Trainers of the Connected Kids Programme.  Please refer to each trainer’s terms and conditions regarding your course booking.

Our trainers realise that booking a face to face course carries a risk due to the worldwide pandemic.  You must check with your chosen trainer to see whether they will either transfer your training date, transfer to online trainng or offer a refund – subject to independent trainer’s terms and conditions.

Following any advice from courses/books

Connected Kids Trainers are not medical practitioners.  If completing the Connected Kids course/reading the Calm Kids/Connected Kids books please ensure that you do not take your children off any medication without professional medical advice.  Nor use our suggestions as an alternative to professional medical advice.

Tutor register

Only our qualified tutors (or in-training students) can join this register.  Fees are non-refundable.  You will have lifetime presence on the register provided your details are accurate and within the guidelines of your training.

Masterclass training

Open to Connected Kids students and tutors only.  No refunds are offered on this purchase.

Contacting Connected Kids Tutors

At the time of becoming a Connected Kids tutor, we will check via disclosure/police check to ensure the tutor has no criminal convictions.  We take no responsibility for their status beyond the date of registration on our website.  Ask the Connected Kids tutor to supply you with this information if you have any concerns.

Connected kids ltd Complaints Procedure

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