Términos y Condiciones

Online Self Study Courses

When purchasing a self-directed study online course, you have 14 days from the date of purchase to change your mind regarding any of our online courses and we will give you a full refund.   You must confirm this cancellation in writing by email (and to qualify we must acknowledge receipt of this email).

Online live Courses

Live, online courses are offered by our Connected Kids Trainers – who work independently of Connected Kids ltd.

When you click on ‘connect with (name of trainer)’ you will be sending an email directly to one of the independent Connected Kids Trainers.

Connected Kids ltd takes no responsibility for the supply or content of the live, online courses offered by other Connected Kids Trainers of the Connected Kids Programme.  Please refer to each trainer’s terms and conditions on their website regarding your course booking.

Workshops – face to face training – booking terms

In-person training dates are offered by our Connected Kids Trainers – who work independently of Connected Kids ltd. Please refer to each individual trainer with respect to their terms for booking.

When you click on ‘connect with (name of trainer)’ you will be sending an email directly to one of the independent Connected Kids Trainers.

Connected Kids ltd takes no responsibility for the supply or content of the courses offered by other Connected Kids Trainers of the Connected Kids Programme.  Please refer to each trainer’s terms and conditions regarding your course booking.

Planes de pago

From time to time Connected Kids ltd offer payment plans for the online courses.  If this is of interest, please join our mailing list to be kept informed when this offer is released.

Please note that if you do start a payment plan with Connected Kids ltd, you must make all payments to retain access to the online course modules.  Once all payments are received, you will have lifetime access to the modules (as per the agreed payment schedule).   If there are difficulties with this, we do offer a 6 month suspension of payment collection within the payment plan.  However if, when the payment plan restarts, the next payment due isn’t received, then access to any of the course materials will be suspended.  On receipt of the next due/overdue payment of the payment plan, access to the course will be reinstated. If the payment plan restarts after a payment break and we cannot collect the payment/payment request is rejected, you will forfeit your access to the online course.

No refunds are offered.

Following any advice from courses/books

Connected Kids Trainers are not medical practitioners.  If completing the Connected Kids course/reading the Calm Kids/Connected Kids books please ensure that you do not take your children off any medication without professional medical advice.  Nor use our suggestions as an alternative to professional medical advice.

Tutor register

Only our qualified tutors (or in-training students) can join this register.  Fees are non-refundable.  You will have lifetime presence on the register provided your details are accurate and within the guidelines of your training.

Masterclass training

Open to Connected Kids students and tutors only.  No refunds are offered on this purchase.

Comunicarse con los tutores de Connected Kids

At the time of becoming a Connected Kids tutor, we will check via disclosure/police check to ensure the tutor has no criminal convictions.  We take no responsibility for their status beyond the date of registration on our website.  Ask the Connected Kids tutor to supply you with this information if you have any concerns.

Procedimiento de quejas de Connected Kids Ltd

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